Privacy Policy

1. What Data We Collect

We collect personal data only when you actively provide it or when it is gathered through standard website analytics. Specifically, this includes:

• —Contact form data: Name, email address, and any message content you submit through our contact form. This is provided voluntarily and used solely to respond to your enquiry.
• —Analytics data: Anonymised information about how visitors interact with the site — pages visited, time spent, browser type, and general geographic region. No personally identifiable data is retained from analytics unless you have consented to analytics cookies.
• —Cookie data: Data stored locally in your browser in accordance with your stated preferences. See our Cookie Policy for full details.

2. How We Use Your Data

Data collected through this website is used for the following purposes:

• —Responding to enquiries submitted through the contact form
• —Improving website content and user experience, based on aggregated analytics
• —Complying with legal obligations applicable to our business activities

We do not sell, rent, or trade personal data with any third party for marketing or commercial purposes.

3. Legal Basis for Processing

Processing of personal data is based on one or more of the following grounds:

• —Consent: Where you have actively submitted information or accepted cookies beyond the essential category.
• —Legitimate interests: Website analytics used to improve the quality and relevance of our content, where this doesn't override your fundamental rights.
• —Legal compliance: Where applicable law requires us to retain or process certain information.

4. Data Retention

Contact enquiry data is retained for as long as necessary to address the enquiry and maintain appropriate records, typically no longer than 24 months from the last communication. Analytics data is aggregated and held in anonymised form indefinitely. If you request deletion, we will remove identifiable records promptly.

5. Third-Party Services

This website may use third-party tools for analytics or operational purposes. Where such tools are in use, they operate under their own privacy policies and data processing agreements. We take reasonable steps to ensure any third-party processors provide adequate data protections.

We do not embed third-party advertising on this website, and no data is passed to advertising networks unless you have explicitly consented to advertising cookies.

6. Data Protection Measures

• —Transmission of data between your browser and this website is encrypted via HTTPS
• —Access to any personal data is restricted to authorised personnel with a business need
• —In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by applicable law

7. Your Rights

Depending on your location, you may have the following rights in relation to your personal data:

• —Right to access: Request a copy of personal data we hold about you
• —Right to rectification: Ask us to correct any inaccurate information
• —Right to erasure: Request deletion of your personal data where there is no compelling reason for continued processing
• —Right to data portability: Receive your data in a structured, commonly used format
• —Right to object: Object to processing based on legitimate interests in certain circumstances

To exercise any of these rights, please use the Contact page. We will respond within 30 days.